TERMS & CONDITIONS
Please read these terms and conditions carefully as they affect your rights and liabilities under the law and set out the terms under which Naughty Hare Distillery Limited (“we”/”naughty Hare”) makes its products available to you. We are registered in England under company number 14753424 with our registered office at Hill Farm, Willesley Wood Side, Ashby de la Zouch, LE65 2UP.
All orders for goods placed by you via the online order form shall be deemed to be an offer by you, the buyer, to purchase goods pursuant to these terms and conditions. You, the buyer, shall be responsible for ensuring the accuracy of the details provided in your order and we will not be obliged to accept an order unless all details requested have been provided correctly.
Terms & Conditions of sale
Prices
All prices are shown in GBP (British Pound). The total price we charge you for the goods in your order includes all applicable taxes payable in the UK. Prices shown on the website for any products or services offered are subject to change without notice. Any price changes will be notified and confirmed to you before despatch to give you the opportunity to cancel your order. For orders placed online, payments will be charged at the time of ordering.
Prices shown for products on the site are not inclusive of delivery charge. You will be advised of the cost of delivery on the website at the time your order is accepted. If your order is over £ 50.00, don’t forget to select the box for FREE DELIVERY at check-out so you don’t get charged for delivery.
Naughty Hare reserves the right to alter the prices of the goods on offer online at any time without prior notice.
Availability
All products offered are subject to availability and we cannot guarantee availability of the products listed.
If we are unable to fulfil your order we will contact you within 3 working days of receiving your order.
The placing of an order constitutes an agreement by you the customer to purchase in accordance with our terms and conditions. You must be aged at least 18 years to purchase from Naughty Hare. In the UK it is illegal for any person under the age of 18 to buy, or attempt to buy, alcohol for themselves or for any other person under the age of 18.
We do not share any information gathered with external companies. We aim to respond promptly and efficiently to all comments and do our best to ensure you are satisfied with our service and products. We endeavour to make our descriptions and pictures as accurate as possible.
We accept the following methods of payment, online Credit Card/ Debit Card. If your card issuer or bank refuses to authorise payment to us, we will contact you for further instructions. We will not be liable for any resulting delay or non-delivery. All prices include VAT where appropriate. We reserve the right to amend prices where necessary and without notice. Where a refund is appropriate it will only be made payable to the purchaser of the goods.
Promotional Codes
Promotional codes are limited in nature and may expire or be discontinued with or without notice. Promotional codes are void where prohibited by law. Promotional codes may not be sold, or otherwise transferred. They are not redeemable for cash and are subject to cancellation or change at any time for any reason without notice. We reserve the right in our discretion to impose conditions on the offering of any promotional code.
Promotions
Any sweepstakes, contests, surveys, games, or similar promotions (collectively, “Promotions”) made available through the Naughty Hare website may be governed by rules that are separate from or supplement these Terms of Use. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Use, the Promotion rules will govern.
Personal Information & Privacy
By entering any personal information on our website, you affirm that it is genuine, accurate and current in all respects. You will need to notify us of changes to your personal information by contacting us as soon as possible. All personal information we collect is treated as confidential. On using this website, you may be required to enter some personal details such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
When you register or place orders on the website, your e-mail address will be received. By default, you will subscribe for the promotions like exclusive discounts and other information. Also, you can unsubscribe from our marketing emails at any time by clicking the link in the email footer.
We understand the need to make your order and payment details secure, however we cannot be held liable for any loss you may suffer if an external party accesses the data you provide when using our website. We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed using encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. At times we may use statistical information gained from your visit to help us improve our service and products, however, this will of course always remain confidential. We may also use this information to contact you regarding your order and future offers, but we will not pass your details on to a third party.
Naughty Hare Distillery Ltd shall not be liable for any loss of profits, inconvenience, consequential or indirect loss or damage or have any liability to pay compensation other than any refund outlined elsewhere in these conditions. Our terms and conditions are governed by the law of England and Wales. If any part is deemed invalid or unenforceable the validity and enforceability of all other parts shall not be affected. These terms and conditions do not affect the customer’s statutory rights. The content of Naughty Hare web pages and publications are owned and managed by Naughty Hare. They are subject to copyright, and by using our publications and web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to use or adapt content of Naughty Hare publications or web pages for any other purpose without the prior written permission.
User Comments, Feedback, and Other Submissions
You can send certain specific submissions (like contest entries) at our request or without a request, and send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by postal mail, or otherwise (collectively, “comments”). That means you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may but have no obligation to monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.
You agree that your comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.
Disclaimer of Warranties & Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time, we may remove the service for indefinite periods or cancel the service at any time without notice to you.
You expressly agree that your use of or inability to use the service is at your sole risk.
The service and all products delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to compensate, defend and protect “us” from damage, from any claims or claims, including any third party’s violation of these Terms and Conditions or documents incorporated by reference or your violation of any law or third party Reasonable attorney fees arising from rights.
Severability
If any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms and Conditions, and such determination shall not affect the validity and enforceability of any other remaining provisions.
Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If we judge that you have failed to comply with any of the terms in these Terms and Conditions, or we suspect that you have failed to comply with any of the terms or provisions of these Terms and Conditions, we may also terminate this agreement at any time without notice. You will be responsible for the payment due the termination date, including the termination date, and / or may, therefore, deny you access to our services (or any part thereof).
You will be able to cancel your account registered with us at your sole discretion by notifying your desire to do so through email, provided that any existing orders at the time of your request for cancellation have been completely discharged. A particular order will be deemed to be completely discharged when such order is (a) delivered, (b) cancelled before payment or (c) returned as per our Return Policy.
We must remind you that once your account is cancelled, you will not be able to (a) login to our sites as a registered user ;(b) search your orders via Track Order; (c) view any comments posted by you with the sites; (d) use any unused coupons prior to your request for cancellation or be provided with any new coupons; (e) request for any personal data we collected from you given that we will erase and delete all personal data from our system including not limited to your personal data relating to your orders, delivery address, shopping logs and shopping chart; (f) ask for reinstating your account or reclaiming your account even though you will still be able to re-create an account by using the same email address without access to any personal data under the cancelled account.
We assure you that we will not send you any newsletters or marketing emails to you after your cancellation of your account is accepted and processed by us and we appreciate your understanding not to be surprised to be receive marketing emails from us during the transitional period from the time of your request is processed till your personal data is deleted from our system.
We will ask for your written confirmation upon receipt of your request for cancellation of your account and when we are satisfied that you have fully understood the implications of your request, we promise to process your request within 14 calendar days. The ultimate result will be communicated to you via email. We appreciate your patience.
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions, any policies, operating rules published by us on this website, and related to the service constitute a complete agreement and understanding between you and us, and govern your use of the service and supersede any previous or contemporaneous agreements Communication and advice between you (whether oral or written) (including but not limited to any previous version of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
Changes to Terms and Conditions
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. After making any changes to these Terms and Conditions, your continued use or access to our website or service means that you accept these changes.
Contact Information
Questions about the Terms and Conditions should be sent to us at: butler@naughtyhare.co.uk